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Privacy Policy


When you purchase something from our store, as part of the buying and selling process, we collect the  personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP)  address in order to provide us with information that helps us learn about your browser and operating  system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new  products and other updates.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place  an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and  using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you  directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the  continued collection, use or disclosure of your information, at any time by contacting us at


We may disclose your personal information if we are required by law to do so or if you violate our Terms  of Service.

SECTION 4 - Ecwid

Our store is hosted by Ecwid. They provide us with the online e-commerce platform that allows us to sell  our products and services to you.

Your data is stored through Ecwid data storage, databases and the general Ecwid application. They store  your data on a secure server behind a firewall.


If you choose a direct payment gateway to complete your purchase, then Pay Fast stores your credit  card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your  purchase transaction data is stored only if is necessary to complete your purchase transaction. After that  is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security  Standards Council, which is a joint effort of brands like Visa, MasterCard, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its  service providers.

For more insight, you may also want to read Ecwid Privacy Statement here.


In general, the third-party providers used by us will only collect, use and disclose your information to the  extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment  transaction processors, have their own privacy policies in respect to the information we are required to  provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the  manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a  different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the  services of a third-party service provider, then your information may become subject to the laws of the  jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway  located in the United States, then your personal information used in completing that transaction may be  subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no  longer governed by this Privacy Policy or our website’s Terms of Service.


When you click on links on our store, they may direct you away from our site. We are not responsible for  the privacy practices of other sites and encourage you to read their privacy statements.


To protect your personal information, we take reasonable precautions and follow industry best practices  to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket  layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over  the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement  additional generally accepted industry standards.


By using this site, you represent that you are at least the age of majority in your state or province of  residence, or that you are the age of majority in your state or province of residence and you have given  us your consent to allow any of your minor dependents to use this site.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes  and clarifications will take effect immediately upon their posting on the website. If we make material  changes to this policy, we will notify you here that it has been updated, so that you are aware of what  information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the  new owners so that we may continue to sell products to you.


If you would like to: access, correct, amend or delete any personal information we have about you,  register a complaint, or simply want more information contact our Privacy Compliance Officer at

[Re: Privacy Compliance Officer]

[No 38, 1st Ave, Dunvegan, Eden vale, 1609]

"I trust this email finds you well and in good health? We are so impressed with the water cooler we purchased from you that we would like to place an additional order for 2 more please. Exactly the same as the one you billed us for. Delivery address will also be the same although they won't be set up here hope this will be in order? Kindly send me an invoice and I will arrange payment as soon as I get it."

Lanie Clark

"Sorry I took so long to reply.

Just to let you know that I am completely satisfied with my water purifier. I hate drinking tap water, to me it always tastes lousy and bottled water is becoming more and more expensive.

When travelling I have to depend on bottled water but at home I like it to be on tap."

Maureen MacDonald

"Thanks, your team did a neat, tidy and speedy implementation – much appreciated! 

All working well."

Kevin & Calista

We are a water filtration system company that supplies water purification and water dispensing products to private homes as well as commercial and industrial entities.

We strive to improve the quality of life and the environment with our durable and innovative products. Glacier provides a 3 year warranty on all our products. Our products are approved with ISO 9001 and the CE mark. Service & Maintenance contracts available. 

Glacier – A Water Filtration System Company you can trust